Frequently Asked Questions

Get answers to common questions about Cranial Prosthesis Consultation.

Bring medical records, diagnosis details, photos of your natural hair, current medications, and any insurance information. A list of questions and a support person are helpful. This helps us evaluate needs and recommend the best custom prosthesis options.

Consultations usually last 45 to 90 minutes depending on assessment complexity and styling preferences. Time includes scalp evaluation, measurements, hair matching, and discussion of next steps and ordering timelines for fitting.

Coverage varies by insurer and medical diagnosis. We provide documentation and can assist with claims, pre-authorization, and supplier codes to maximize reimbursement. Contact your provider beforehand and bring policy details to your appointment.

Typical turnaround is 2 to 6 weeks, depending on customization, hair sourcing, and fitting needs. Expedited services may be available. We’ll provide estimates during your consultation and keep you informed throughout production and delivery.

Yes — we offer color swatches and visual samples to preview shades, tones, and texture. Our specialists can apply temporary samples and photograph options so you can compare looks before choosing a final color and fiber type.

We provide step-by-step care instructions covering cleaning, adhesive use, gentle styling, sleeping, and storage. Regular maintenance appointments and occasional adjustments preserve fit and appearance; our team schedules follow-ups and answers questions to ensure long-term comfort and durability.