Frequently Asked Questions

Get answers to common questions about Relaxer: Silhouette Refresh.

Most sessions run 45 to 75 minutes depending on hair length, density, and extent of new growth. We prioritize precision root application and scalp protection, so exact timing is confirmed during consultation to ensure safety and optimal results.

When performed correctly with tailored formulas and proper processing times, the Silhouette Refresh minimizes additional damage by only treating new growth. Our stylists assess hair history and condition, recommending intervals and strengthening treatments to maintain integrity and prevent over-processing.

We generally recommend waiting until roots show 1/2 inch to 1 inch of new growth before scheduling a Silhouette Refresh. Timing varies with hair growth rates and previous processing; bring your service history so we can advise a safe, customized schedule.

Use sulfate-free, moisturizing shampoos and conditioners, and avoid harsh heat for 48 hours. Apply protein-balanced treatments as recommended and schedule regular trims. Our stylists will provide personalized product suggestions to keep roots blended and hair healthy between chemical sessions.

Yes. We can often pair the refresh with trims, deep-conditioning treatments, and low-heat styling. Timing and compatibility depend on recent chemical services and hair condition — book a consultation so we can plan combined services safely and efficiently.

Typically the service addresses up to one inch of new growth, depending on hair texture and previous processing. Our precision root application blends the transition zone for a natural look; if regrowth exceeds recommendations, a full touch-up or different approach may be advised.